FAQ / Q & A

Q: What does "pre-order" mean?

A: It means that the jersey will need to be made at the factory per your custom requirements (name, number, size, color).

Q: How long does it take to receive my order of the item marked "pre-order"?

A: Normally,  4-7 weeks for replicas and 6-9 weeks for some professional jerseys, depending where your order falls into the ordering schedule, but it may take even longer due to unforeseen circumstances.

Q: What is the difference between fan, game replica, and game professional jerseys?

A: Fan - Fully sublimated jersey. The same polyester fabric (200-220 g/m2) is used in the entire jersey.

Game Replica - Fully sublimated polyester (220-230 g/m2) jersey with typically reinforced upper part (either double layer of fabric or heavier, 300 g/m2 polyester).

Game Pro - More durable and heavier polyester. Stitched on crest, name plate, and numbers. Side mesh gussets for ventilation in most of the models.

Q: Where are the jerseys you sell manufactured?

A: Аll the jerseys we sell on our site are made exclusively in either Russia or Europe. Аs of late February, 2022, we primarily deal with the manufacturers in Europe. All the jerseys we offer have superb quality. 

Q: I want to place an order for my team, but I would like to check a sample first. Is it available?

A: Yes. Please contact us for more information.

Q: How can I check the tracking status of my order after it has been shipped?

A: Use parcelsapp.com or the postal site in your country.

Q: How can I pay by a credit card if I don't have a PayPal account?

A: Credit card payments are accepted via PayPal but you don't need to have a PayPal account. During the checkout, please select "PayPal" , then "Confirm Order" and then once you see the PayPal login screen, select "Pay with Debit or Credit Card". PayPal allows credit card payments by guests.